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Privacy &
Cookies Policy

Company Information

This website, cwsportsmassage.com, is owned and operated by Callum Wood Sports & Structural Therapy. This document outlines Callum Wood Sports & Structural Therapy’s approach to privacy and the management of user data. When “we”, “our”, or “us” is mentioned, it refers to Callum Wood Sports & Structural Therapy (cwsportsmassage).

Introduction and General Terms

Your privacy is of utmost importance to us. This policy describes the nature of the data we collect, how we handle it, and the precautions we take to safeguard it.

What are cookies?

Cookies are small data files stored on your device. They collect information for a more personalised web experience.

Our Use of Cookies

On your first visit to cwsportsmassage.com, a pop-up will ask for your consent to use cookies. If declined, the only cookie placed will note this preference. Blocking cookies might limit some website functionalities.

Data We Collect

Interacting with our website or using our online booking system, Booksy, may lead to the collection of:

– Name, address, email, phone number.
– Appointment date and time, therapy type.
– Payment details through Booksy, which utilises Stripe for transactions.
– Remote IP and device details.
– Data from our online forms.

This data facilitates communication between cwsportsmassage.com and our users.

How We Use Your Data

To initiate communications based on inquiries or bookings.
To enhance user experience through website traffic analysis.
To bolster site security and deter fraud.
To send promotional emails and newsletters. You can opt out by emailing us: callum@cwsportsmassage.com.

Sharing Data with Third-Parties

We use Google Analytics for website traffic insights. While we trust Google’s security, we don’t control their data practices. We recommend checking Google’s privacy policy for more clarity.

Booksy, our booking system, also accesses some of your data. Kindly review Booksy’s privacy policy to understand their data handling practices.

Data Transfers Internationally

Due to our reliance on Google Analytics and Booksy, your data might be processed in countries where these entities operate.

User Rights and Choices

Cookies: You can choose to disable cookies.
Personal Details: Update or rectify personal details via the Booksy App.
Data Preferences: For other requests, please email us. We’ll verify your identity before processing, ensuring data security.

Data Retention

Your data remains with us unless you request its removal or if it becomes redundant for its purpose.

Data Security

Your data’s security is crucial. Our website and the Booksy system have robust security measures against unauthorised access or breaches.

Updates to This Policy

Significant changes will be notified through a pop-up on cwsportsmassage.com and updated in this document.

External Websites

Our site might link to external websites. We aren’t accountable for their content or privacy protocols. Engage cautiously.

For Our Younger Users

We don’t intentionally collect data from minors (<18 years). Minors should browse our site under adult supervision.


For queries about this policy or data concerns, email: callum@cwsportsmassage.com.

07525 493350